1. Information We Collect

We may collect information that you voluntarily provide when you use our website, including when you:

• Place an order
• Contact customer support
• Subscribe to our emails
• Submit inquiries through our contact form

The information we may collect includes:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number (if provided)
• Order details
• Payment confirmation information

We do not collect or store your complete payment card information.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referral source
• Cookies and similar technologies

This information helps us improve website performance, security, and customer experience.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Confirm payments
• Arrange shipping and delivery
• Provide customer support
• Respond to inquiries
• Send order confirmations and shipping updates
• Prevent fraud and unauthorized transactions
• Improve our website and services
• Comply with legal obligations

We use your personal information only for legitimate business purposes.

4. Payment Information

Payments made through Primewearcollective are securely processed by trusted third-party payment providers.

Primewearcollective does not store:

• Credit card numbers
• Debit card numbers
• PayPal passwords
• Venmo passwords
• Bank login credentials
• Security codes (CVV/CVC)

Payment information is handled directly by the payment provider in accordance with its own privacy and security practices.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Maintain your shopping cart
• Improve website functionality
• Analyze website traffic
• Enhance website security

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

For additional information, please refer to our Cookie Policy.

6. Sharing Your Information

Primewearcollective does not sell your personal information.

We may share information only when necessary with trusted third parties, including:

• Payment providers
• Shipping carriers
• Website hosting providers
• Fraud prevention services
• Professional advisors when legally required
• Government authorities when required by applicable law

These service providers receive only the information necessary to perform their services.

7. Shipping Providers

To deliver your order, we may share necessary shipping information with our delivery partners, including:

• Recipient name
• Shipping address
• Contact information
• Order reference

Our shipping partners may include:

• USPS
• UPS
• FedEx

Information shared is limited to what is reasonably necessary to complete delivery.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete your order
• Provide customer support
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

10. Marketing Communications

If you subscribe to receive promotional communications, we may occasionally send you information about:

• New products
• Special offers
• Promotions
• Store updates

You may unsubscribe at any time by following the unsubscribe instructions included in our emails.

Transactional communications related to your orders will continue to be sent when necessary.

11. Children's Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

12. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Object to certain processing activities.
• Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

We may request verification of your identity before processing your request.

13. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Primewearcollective is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Primewearcollective